What's Actually Included in a Professional Rug Clean

Assessing fibre and dye before anything gets wet

Every rug clean starts with a look at what the rug actually is, wool, synthetic, a natural dyed piece, an antique, before any product touches it. This step decides the method, since the wrong approach on the wrong fibre risks colour bleed or pile damage that a fitted carpet in a single consistent fibre would not have.

Dusting and vacuuming out embedded grit

Most of a rug's dry soil sits down in the base of the pile, not visible on the surface. A proper clean removes this first, through thorough dusting and vacuuming, before any wet work begins. Skip this step and wetting the rug just turns that embedded grit into mud within the fibre, which is far harder to extract once it happens.

The actual clean: matched to the fibre

Once assessed and dusted, the rug is cleaned using a method suited to its specific fibre and construction, with spot treatment applied where needed for any localised marks. This is not a one method fits all process, what works on a synthetic runner is not automatically right for a hand knotted wool piece.

Drying, done properly, on-site

The rug is dried fully at your property, not rushed or left damp, since a rug that stays wet too long risks mould developing in the pile or the pad underneath. We clean on-site only, never off-site, so your rug stays at home through the entire process.

Frequently asked questions